Gembha

GEMBHA is a UK based startup and its flagship product is Workhubz which is a business relationship and collaboration product whereby individuals work together to a common purpose to achieve business benefit. GEMBHA’s “Workhubz” SmartBiz integrated suite is unlike any other SaaS business relationship and Collaborator product.

Businesses in today's digital world need an alternative to consumer apps that are used by their employees, business partners and customers causing fragmentation of data, business continuity issues, security of data and privacy.

Institutionalize tacit knowledge from the origin.
Enable improved business processes.
Resolve customer issues effortlessly.
Better manage supplier relationships.
Generate leads and communicate effectively.
Plan and execute, your campaigns.
Real-time sales opportunity analysis.

GEMBHA’s Workhubz helps to create business value, by providing a innovative, collaboration system where employees, customers and vendors work together at anytime from anywhere, With built in business communication tools such as Chat & messaging, Video calling, Business appointment,Notifications, and Social media and integration with international ERP’s such as Sage X3 , Sage 300, MIMSYS Hospital ERP etc covering wide range of business activities such as Marketing Management Sales Management Customer Service,Supply Chain management Finance management etc.

Business Tools

Chat & messaging
Video calling
Business appointment
Notifications
Social media
Alerts, news & events

Business Tools

Marketing Management
Sales Management
Customer Service
Supply Chain management
Finance management

Integrated with

Sage X3
Sage 300
Sage CRM
Sage Intacct
Salesforce
Netsuite

Self Service Portals

Employees
Vendors
Customers

Workhubz offers an integrated suite of apps and portals covering, customer access, project management, payroll self service, vendor access, customer access, financials, real-time access to customer information, receive sales notifications, and get insights into key sales metrics and trends with dashboards , manage leads, provide customer support, send invoices and manage supply chain from Android and iOS smart phones and desktop.

Customer Collaboration & Relationship Management

Workhubz gives you the ability to understand, connect and collaborate with real people covering every interaction across your entire business.

Marketing Management

Workhubz enables marketing teams to successfully plan, execute, and measure every marketing campaign and ensure highly targeted customer response rates.

Campaign Management.
Schedule and manage important account activities.
Update customer information from anywhere.
Marketing communications analysis.
Analytics of the contacts conversion in campaigns.
Conversion paths analysis.
Average time of contacts routing analytics.

Sales Management

Sales and CRM relevant data from ERP helps to sell faster and smarter. through access to customer information in real time on customer details and outstanding items and by acting on processes such as opportunities, quotations, sales orders, invoices and packing slips., past orders, payment history, and credit record on your smart phone anytime from anywhere.

Customer Service Management

Providing and nurturing customers with an excellent customer experience will drive growth and improves retention rate.

Automate and manage the progress of customer service cases.
Monitor metrics like case volume, history and resolution times.
Save time by storing information in a central knowledgebase.
Report on critical customer service metrics quickly and easily.
Chat with customers in real time.
View and track customer service cases assigned.

Supply Chain Collaboration & Vendor Relationship Management

Strategically manage on the go through integration with Vendors self service and ERP. Collaborate from your smart phone and monitor, access and edit, vendor information, outstanding items, quotations procurement processes, lookup stock locations, receipts, post issues and transfer stock from one location to another. and synchronize with the ERP server. The suppliers can collaborate through dedicated vendor self service portals.

Finance Collaboration & Relationship Management

Approve all corporate payments on mobile and do cash-flow planning. Users can view business bank accounts, credit card, outstanding invoices, and expense claims. The chat feature is ideal for working with bookkeeper and to collaborate in the app from wherever they are, with access to real-time reporting and dashboards.

Businesses can implement setting permission levels for different individuals to ensure secure accessibility of financial data as per the business role. Sending payment receipts online, configuring rules for payment reminders and tracking receivables.